Privacy Policy

This policy demonstrates our firm commitment to online privacy. Information obtained from visitors and customers will only be used for internal purposes. At no time will we sell, rent, or otherwise distribute your personal information or playbook data to a third party.

Personal Information

When you register with us, we require that you provide correct contact information, which may include your name, email address, phone number, and other types of information. We collect this information to provide you with a secure, smooth, efficient, and customized experience.

We don't sell, share, or distribute any information you provide during the registration process or in discussions with us. Additionally, we use a double opt-in registration process to further assure the security of your contact information. Any attempt to circumvent or abuse our system through multiple registrations, entering someone else's contact information or falsifying any data will result in immediate deletion of any and all records and playbooks for that user.

We may share your personal information with service providers under contract who help with our business operations, marketing, and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.

Credit Card Information

We require credit card payment for our products and online services. When you purchase online, we collect your contact and payment information (like name, postal address, email address, and credit card number). We use this information to create/update your playbook, verify your identity, authorize payments, and to generate invoices and receipts.

We use a third party payment processor, Braintree, and pass all of your credit card information to them via a secure internet connection. Your credit card number, cardholder name, and expiration date are stored on Braintree's servers, but they are never stored on our servers. All monthly subscription billing, is done via Braintree's API via a secure internet connection, without requiring you to re-enter your card information. We also use Braintree's API via secure internet connection to allow you to add new credit cards to your playbook and edit existing card information. None of this information is stored on our servers, and we never retrieve or display your credit card number once it has been entered. Braintree provides us a masked version of your credit card number that only shows the last four digits to help you identify the card. All changes to your credit card information require entry of your security code, which is never stored on our servers or Braintree's servers.

Tell-A-Friend Email

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Under10 Playbook does not store this information.

Requesting/Updating Your Information

You can review and edit your personal information at any time by logging in to your playbook and reviewing your playbook settings and profile, or by contacting the company as described below.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We don't link this automatically-collected data to personally identifiable information.


A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to any personally identifiable information you submit while on our site.

We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's help file. More information about cookie technology can be found on by Googling "what are cookies".

We set a persistent cookie to store session information, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, will be limited. As some of our promotions may be targeted towards responses to a particular marketing program, if the persistent cookie for that program is not present due to visitor deletion, you may not be invited to participate in the corresponding promotion.

Security Measures

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Playbook Data

It's your data. We understand that this data is very important to you, and we will not use your data in any manner that is not a direct benefit to you. We have security measures in place to protect your data while stored on our servers and we will prosecute any attempt to access this information without authorization to the fullest extent of the law.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.


If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice.

Contact Us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please feel free to contact us using one of the following methods:

Mailing Address:
Under10 Playbook
7371 Atlas Walk Way, Suite 179
Gainesville, VA 20155 USA

Phone Number:

Email Address:
[email protected]